Frequently Asked Questions

Q: What is ump3.xyz?
A: ump3.xyz is a free online tool that allows you to download audio from YouTube videos in MP3 format quickly and easily.

Q: Do I need to register or install any software?
A: No. Our service runs directly in your web browser. There is no need to create an account or install any software.

Q: What formats and quality do you support?
A: We support conversion to MP3 format with various quality options, typically from 64kbps to 320kbps.

Q: Are the converted files stored on your server?
A: No. We do not store any converted audio files on our servers. The files are generated in real-time and are deleted immediately after the conversion and download process is complete. We do not maintain a database of user downloads.

Q: Is this service safe to use?
A: We are committed to providing a safe service. We do not collect your personal information, and our platform is designed to be free from malware and viruses.

Q: Why was my download interrupted or unsuccessful?
A: This can happen due to unstable internet connection, high server load, or issues with the original YouTube video. Please try again later.